To celebrate the refurbishment of Strood Post Office, Mark Reckless, MP for Strood, officially opened the modernised main-style branch on Friday 29 August.
As part of Post Office plans to modernise the network and extend opening hours, Strood Post Office, 13-17 High Street, Strood, ME2 4SL now opens an extra five hours a week including Saturday afternoon. The new opening hours are Monday: 8:30am to 5:30pm; Tuesday to Saturday: 8:30am to 5:30pm.
The service is be provided from five counters, including two open-plan positions, two modern screened positions and a combi-counter, where the Post Office terminal will sit alongside the shop’s retail till.
Mark Reckless MP, said:
“The branch looks great – really modern. The extra Saturday afternoon opening makes it far more convenient for customers to visit. I am delighted to be here today to congratulate postmaster Bierinder Singh-Powar on his vital community role and the improvements made to his branch.”
“All the customers are coming in and commenting upon how “posh” the store is. That’s the word everyone is using. The branch is light, bright, clean and modern. The open plan counters are great – far more personal. It is far easier to see customers and to have conversations without the need to shout. We also now have customer call forward system so that customers know which serving position to go to.”
Martine Munby, Post Office Senior Stakeholder Manager, said:
“We understand how important Post Office services are to the people of Strood and we are confident this new modern Post Office service will meet the needs of the local community and secure services for the future. This modernisation is part of a major investment programme, the largest in the history of the Post Office and marks a commitment to no more branch closure programmes.”