Tag Archives: post office

Mark Reckless MP officially opens modern new look Strood Post Office

Strood Post Office re-opening, North Street, Strood. L-R John Elliott, Charanjit Kaur, Hardev Singh, sub postmaster Bierinder Singh Powar, MP Mark Reckless, Cllr Chris Irvine and Martine from the Post Office.

Strood Post Office re-opening, North Street, Strood. L-R John Elliott, Charanjit Kaur, Hardev Singh, sub postmaster Bierinder Singh Powar, MP Mark Reckless, Cllr Chris Irvine and Martine from the Post Office.

To celebrate the refurbishment of Strood Post Office, Mark Reckless, MP for Strood, officially opened the modernised main-style branch on Friday 29 August.

As part of Post Office plans to modernise the network and extend opening hours, Strood Post Office, 13-17 High Street, Strood, ME2 4SL now opens an extra five hours a week including Saturday afternoon. The new opening hours are Monday: 8:30am to 5:30pm; Tuesday to Saturday: 8:30am to 5:30pm.

The service is be provided from five counters, including two open-plan positions, two modern screened positions and a combi-counter, where the Post Office terminal will sit alongside the shop’s retail till.

Mark Reckless MP, said:

“The branch looks great – really modern. The extra Saturday afternoon opening makes it far more convenient for customers to visit. I am delighted to be here today to congratulate postmaster Bierinder Singh-Powar on his vital community role and the improvements made to his branch.”

STROOD POST OFFICE scissors 014Mr Singh-Powar, who has been postmaster since December 2010, said:

“All the customers are coming in and commenting upon how “posh” the store is. That’s the word everyone is using. The branch is light, bright, clean and modern. The open plan counters are great – far more personal. It is far easier to see customers and to have conversations without the need to shout. We also now have customer call forward system so that customers know which serving position to go to.”

Martine Munby, Post Office Senior Stakeholder Manager, said:

“We understand how important Post Office services are to the people of Strood and we are confident this new modern Post Office service will meet the needs of the local community and secure services for the future. This modernisation is part of a major investment programme, the largest in the history of the Post Office and marks a commitment to no more branch closure programmes.”

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Delce Post Office: MP urges residents to respond to public consultation

Mark Reckless MP is urging residents who may be affected by the proposed move of the Delce Post Office branch from 181 Rochester Avenue to 128-130 Maidstone Road (view map) to take part in the public consultation.

The proposed closure of the Delce branch is part of a three-year investment and support programme, the largest in the history of Post Office Ltd, which will see around 6,000 branches (about half the Post Office network) converting to new style branches.

The consultation, which began on 13th November, will run until 4th January 2013, and residents now have their opportunity to comment on the the suitability of the proposed new location. The public consultation has, in this instance, been extended by 10 working days to allow for the holiday period over Christmas. Residents may wish to respond on a number of issues:

  • How suitable you think the new location and premises are and how easy is it to get there?
  • Are the new premises easy for you to get into and is the inside easily accessible?
  • Do you have any concerns about the new location?
  • If so, do you have any suggestions which could make it better for you?
  • Any community issues which you think could be affected by the proposed move
  • Anything you particularly like about the proposed change

The proposal will see the current Post Office branch in the Delce relocated to a new local style branch which will also offer convenience store services. The Post Office is also proposing to extend the opening hours to 06:00-22:00 during the week and 08:00-22:00 on Saturdays and Sundays.

Speaking of the proposal, Mark Reckless said:

“While I generally welcome the proposed improvement in services locally, including extended opening hours which will be more convenient for many of my constituents, particularly following the Post Office’s recent success in securing the government contract to provide DVLA services, I do share residents’ concerns with regards to the closure of the existing branch in Rochester Avenue.

Elderly and less able residents currently reliant on the existing Post Office service may find that the new location is not nearly as convenient or accessible as the current branch. Many residents may find that they will have a substantially greater journey to their nearest local Post Office counter than at present.

I would strongly urge all residents who may be affected by the proposed move to make sure that their voices are heard by taking part in the public consultation. They can either contact the Post Office directly or use the online form below in order that I may ensure their concerns are brought to the Post Office’s attention as part of the consultation.”

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New Medway Mail Centre in Strood officially opened

Mark Reckless MP and Royal Mail Chief Executive Moya Greene officially open the new Medway mail centre

Mark Reckless MP, Rochester and Strood, and Royal Mail Group Chief Executive Moya Greene officially opened Royal Mail’s new state-of-the-art Medway mail centre in Strood.

The fully operational Medway mail centre in Strood

Now fully operational, Medway mail centre processes over 3 million items a night posted to and from addresses in the Canterbury (CT), Dartford (DA), Medway/Maidstone (ME) and Tonbridge (TN) areas.

Medway mail centre is a key part of the £70 million Royal Mail is investing in modernising its operations across Kent to ensure they have an operational network fit for the future. This will also provide better working conditions for their people and enable them to continue to deliver a high level of service to our customer in Kent.

Royal Mail originally announced it was planning changes to its operations in Kent in November 2010, and building work on the brownfield site began in May 2011. Medway mail centre started processing its first letters in mid February 2012 and it is now fully operational.

Mark Reckless MP, Rochester and Strood, said:

“It is fantastic news for Medway that Royal Mail has chosen to consolidate all their operations in Strood. Congratulations to them on making such a big investment and working so hard to bring their workforce with them, which will greatly benefit Strood, the local economy and our postal system.

I know that Royal Mail was delighted that, working closely with Medway Council, the whole project, from initial planning to becoming fully operational, went very smoothly and so quickly. With improved connectivity giving easy access to the M2/A2, Medway is showing that it has the infrastructure to attract large scale investment into the Towns and is open for business.”

Moya Greene, Royal Mail Group Chief Executive, said:

“I am delighted to officially open Royal Mail’s newest mail centre today. The completion of this project is a historic day in Royal Mail’s operational history and the culmination of a massive programme of investment. It will ensure that Royal Mail is equipped to deliver the cherished universal service to the people of Kent despite the challenging market conditions in which we operate.

It shows that we are a company that is not resting on its heritage but is looking to the future, ready to meet the changing needs of the communities we serve long into the future. I am very proud of everyone who made it happen and I would like to thank them for all their hard work and dedication.”

Mark Reckless MP starts work at site of new sorting office in Strood

Mark Reckless MP at the ground-breaking ceremony in May 2011

The new mail centre site covers 5.4 hectares, and the building itself covers almost 16,000 square metres.  There are six new intelligent letter sorting machines installed on the site. These innovative machines sort mail into batches that can be sequenced into exact walk order to save postmen and women in delivery offices time when preparing to go out on their rounds. At full speed, they can sort up to 45,000 items an hour. There will also be five machines for cancelling stamped mail and one flat sorting machine for processing A4-sized mail.

There are around 850 people based at Medway mail centre. They moved to the new mail centre as the processing work transferred from their mail centres in Canterbury, Dartford, Maidstone and Tonbridge. This started in February 2012 and is now complete.

Royal Mail supported these people in this relocation by providing them with a two-week induction course prior to starting their new roles. This was to ensure that they were familiar with their new working environment and the new machines they would be operating, which were already installed in other mail centres in the South East.